Aelia - Support
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Installation and maintenance
How to safely upgrade your shop to WooCommerce 3.0 (or any new version)
How to manually update a plugin
How to add dynamic caching to your site
I receive the error unexpected T_PAAMAYIM_NEKUDOTAYIM when I try to use a plugin, how can I fix it?
Aelia Foundation Classes - New geolocation features
See all 8 articles
Managing your Aelia licences
How to use your custom geolocation detection mechanism with Aelia plugins
Aelia Foundation Classes - A message says that the GeoIP database could not be downloaded
General - Prices inclusive of tax keep changing depending on customer's country/province/state
Page keeps reloading with the Cache Handler in "redirect" mode
How to solve the "Error 500" message that appears when enabling the Aelia Foundation Classes, or another Aelia plugin
How to view the geolocation resolution log from the Aelia plugins
Tax calculation seems incorrect - How does WooCommerce calculate taxes?
GDPR - How that affects the cookies set by the Aelia plugins
Currency Switcher for WooCommerce
Aelia Currency Switcher for WooCommerce - Getting started
WooCommerce Currency Switcher - Shortcodes
How to show the currency selector widget anywhere
How to create a currency selector in a navigation menu
Currency SwitcheHow to customise the look and feel of the currency selector widget
Aelia Currency Switcher - How to change the selected currency via code
How can I customise the look and feel of the billing country Selector widget?
See all 16 articles
How is the Aelia Currency Switcher for WooCommerce better than alternative products?
Which WooCommerce versions does the Currency Switcher support?
How does Currency Switcher geolocation detection mechanism work?
Is the Currency Switcher plugin compatible with my theme?
Which plugins are compatible with the Currency Switcher?
See all 15 articles
Geolocation doesn't seem to work properly - Causes and solutions
One or more payment methods don't appear at checkout, or on the Currency Switcher settings page
Currency Switcher is enabled, but the settings menu doesn't appear. Also, the plugin doesn't seem to be doing anything
My payment gateway/plugin doesn't seem to be taking the currency in which the order was placed, how can I fix it?
MercadoPago doesn't appear on the list of the available payment gateways, even after being enabled and configured properly
See all 21 articles
Currency Switcher for WooCommerce Add-ons
When I try to enable an add-on, it says that the Currency Switcher could not be found, but it's installed and enabled
Prices by Country for WooCommerce
How to display the country selector widget anywhere in your theme
How to customise the product unavailability notice and hide prices for unavailable products
How to hide prices of unavailable products
Prices by Country - How to change the country via code
How to alter the counters and the pagination on catalogue pages, to take into account product visibility
See all 7 articles
How does the Prices by Country plugin differ from the Currency Switcher?
Where are products' regional prices stored and how can I import them?
Where are products' regional availability options stored, and how can I import them?
Some products are visible for a country for which they are unavailable, even if the "hide unavailable products" option is enabled
Prices by Country - Products don't appear on language-specific pages
Tax Display by Country for WooCommerce
Tax Display - How to customise the look and feel of the country selector widget
Tax Display - How to display the country selector widget anywhere, using the widget or shortcode
Tax Display - How to change the country via code
Tax Display by Country - Geolocation doesn't seem to work properly
Tax Display by Country - Prices inclusive of tax seem to be incorrect. How to keep product prices fixed, regardless of the applicable tax/VAT
Currency Switcher for Easy Digital Downloads
Aelia Currency Switcher for Easy Digital Dowloads - Getting started
EDD Currency Switcher - Shortcodes
EDD - How to display the Currency Selector widget anywhere
EDD - How to customise the look and feel of the Currency Selector widget
EDD - How can I change the labels displayed in currency selector widget?
EDD - How to change the currency associated to a country
EDD - How can I change the selected currency via code?
See all 8 articles
EDD - How does Currency Switcher geolocation detection mechanism work?
EDD - Which plugins are compatible with the Currency Switcher?
EDD - My payment gateway/plugin doesn't seem to be taking the currency in which the order was placed, how can I fix it?
EDD - Customers see an error saying "Your order must be completed in <currency>" when they try to pay for a subscription with Stripe
Multi-currency Mijireh gateway for WooCommerce
Multi-currency Mijireh gateway - Installation instructions
How to perform the page slurp for the additional Mijireh stores
Authipay Gateway for WooCommerce
I configured the Authipay gateway, but I don't see it on the checkout page
Is your Authipay plugin the same I found on WooThemes?
The software I downloaded lacks some features. Can you add them?
Can I modify the Software I got from you to fix bugs, add features or fit my purposes?
My website displays advertisements (AdSense, etc). Can I run your Noncommercial Software on it?
What is the support policy for software distributed under Noncommercial licence?
Help Desk Software