Troubleshooting
Solutions to the most common general issues.
If your site is configured with excessively strict security restrictions, you might see an error message saying that the GeoIP database cannot be download...
Thu, 17 Oct, 2019 at 2:59 PM
Even if prices are entered "inclusive of tax", it's normal that they change depending on customer's country, as that's how WooComm...
Tue, 25 Sep, 2018 at 12:17 AM
The Cache Handler is a workaround that is designed to trick the caching system into serving the correct content. In redirect mode, the Cache Handler does th...
Mon, 2 Oct, 2017 at 12:01 PM
An error 500 indicates a crash. The message is generic and doesn't provide details to solve the underlying issue, therefore the first step is to identi...
Mon, 20 Nov, 2017 at 3:13 PM
The geolocation feature used by the Aelia plugins is provided by the Aelia Foundation Classes framework, which is installed with them. The framework include...
Fri, 15 Nov, 2019 at 4:19 PM