Troubleshooting

Solutions to common issues that may occur while using the Currency Switcher.

How to view the geolocation resolution log from the Currency Switcher
The Currency Switcher includes a debug mode that logs all the attempts to resolve a visitor's geolocation. Please follow the steps below to enable and ...
Wed, 13 Dec, 2017 at 1:38 PM
One or more Stripe payment method show a warning saying "the store base currency should be set to [some currency]"
After installing the Stripe gateway, and enabling additional payment methods such as SOFORT or iDEA, the admin section might start showing message like the ...
Thu, 22 Aug, 2019 at 11:31 PM
Aelia Currency Switcher - Composite Products show "zero" in the "From" price [Workaround]
The code in this article is provided as a workaround to the issue covered by the article, and it's outside the scope of our support service. We won...
Thu, 14 Jan, 2021 at 2:59 PM
Aelia Currency Switcher - PeachPay appears on the site for a currency for which it's not enabled
Summary of the issue The Aelia Currency Switcher allows to enable specific payment methods for each of the enabled currencies. That can be configured at Wo...
Wed, 29 Sep, 2021 at 6:36 PM
Aelia Currency Switcher - How to force PeachPay to process transactions in a specific currency
All the code found in this article is considered a customisation. As such, it's outside the scope of our support service. Should you need assistance im...
Wed, 29 Sep, 2021 at 6:38 PM
Aelia Currency Switcher - After selecting a currency, the symbol changes, while prices remain the same
The Currency Switcher calculates the prices of products and shipping very early, to ensure that any other plugin that might interact with them can have the ...
Fri, 27 May, 2022 at 3:32 PM
Aelia Currency Switcher - How to generate a product feed (Facebook, Google Merchants) in a specific currency
The code in this article is considered a customisation. As such, it's outside the scope of our support service. Should you need assistance implementing...
Mon, 13 Jun, 2022 at 2:40 PM