Troubleshooting
Solutions to common issues that may occur while using the Currency Switcher.
Cause The Sales by Country plugin sums all order totals together, regardless of the currency in which each order was placed. That is, if you have USD as th...
Tue, 27 Jun, 2023 at 5:18 PM
The condition probably depends on the PayPal account settings. By default, a PayPal account accepts payments automatically only when they are in the main c...
Tue, 3 Nov, 2020 at 9:20 AM
The reports generated by a "plain" WooCommerce installation will most likely show different figures from the ones generated when the Currency S...
Tue, 7 Dec, 2021 at 1:30 PM
Immediately after it's installed and activated for the first time, the Currency Switcher processes all the old sales data for reporting purposes, to mak...
Fri, 30 Jun, 2023 at 7:29 PM
The Currency Switcher doesn't usually have a significant impact on the performance of a site. It does add some overhead for the conversion of products, ...
Wed, 23 Aug, 2017 at 7:25 PM
The message indicates that some product prices were written incorrectly to the database, and it's is usually caused by a CSV import/export plugin. The...
Tue, 25 Apr, 2017 at 11:24 AM
Subscription renewals and resubscriptions require a precise logic to be processed correctly. To be more specific, the checkout for a renewal and a resubscri...
Tue, 8 Dec, 2015 at 9:01 PM
The "official" Table Rates Shipping plugin is not compatible with a multi-currency environment, because it's designed with the strict ass...
Wed, 8 Feb, 2023 at 9:10 AM
This issue is caused by the CSV import/export plugin. The currency prices are stored by the Currency Switcher in a specific format in the database (it's...
Sat, 11 Mar, 2017 at 11:43 AM
In some cases, the date of the next scheduled update you see in Currency Switcher Options page may appear to be in the past, rather than in the future (see ...
Tue, 7 Sep, 2021 at 3:24 PM