Troubleshooting
Solutions to common issues that may occur while using the Currency Switcher.
Note Although this article refers to the Currency Switcher for WooCommerce, the possible causes of issues apply to all the Aelia plugins that include a ge...
Wed, 3 Apr, 2024 at 3:17 PM
The WooCommerce Bookings 1.15 and later include a 3rd party library, called Monolog, that our plugins also use, but in a different version. Specifically: ...
Sun, 13 Dec, 2020 at 6:45 PM
The solution to this issue depends on which page you notice that the payment gateway is not displayed. Usually, there are two places where this occurs. ...
Wed, 16 Sep, 2020 at 2:54 PM
When the Currency Switcher is enabled correctly, it adds a new menu item in WordPress Admin, which is WooCommerce > Currency Switcher Options. When this ...
Tue, 22 Sep, 2020 at 4:49 PM
Usually, such issue has a few possible causes:
1. The payment plugin ignores the order currency and takes the base currency instead
Since WooCom...
Thu, 23 Apr, 2015 at 5:04 PM
This issue is due to the way MercadoPago plugin returns its status, which was always interpreted as disabled by the Currency Switcher prior to version 2.4.5...
Wed, 25 Jun, 2014 at 3:33 PM
This issue depends on the caching system itself, which prevents the Currency Switcher from performing the currency conversion. Caching systems, such as Word...
Sat, 24 Oct, 2015 at 10:11 PM
When the currency selection seems to be "lost" on page reload, the cause is usually a misconfiguration, or a glitch caused by a caching system. Yo...
Wed, 21 Oct, 2020 at 6:44 PM
Why does it happen
This warning message is generated by the Currency Switcher auto-update mechanism. During the auto-update phase, the Currency Switcher ...
Tue, 2 Sep, 2014 at 1:53 PM
At the first installation, the Currency Switcher runs a series of queries to determine the value of past orders in base currency (e.g. if your base currency...
Thu, 15 Jan, 2015 at 2:29 PM